Service Status

Please enter Service Order Number (SO No) and Service Order Code (SOC). This information can be found in your Service Order.









SO Date Device Detail Reported Issue Service Status
- - - -

Where to Get Your SO No and SOC

You may find your SO No and SOC on your Service Order.

Where to Get Your SO No and SOC

You may find your SO No and SOC on your Service Order.


We're Here to Help

As always, our Customer Service Team is absolutely happy to help via phone call, WhatsApp or email if you have further questions.

You can reach out to us at:

    iTworld @ Ipoh : Phone: 1-700-819-616 | Email: aasp@sns.com.my

    iTworld @ Petaling Jaya : Phone: 011-1006 1188 | Email: asppj@sns.com.my

    iTworld @ Sunway Geo : Phone: 011-6318 1288 | Email: aspsg@sns.com.my