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iTworld is an Apple Authorised Service Provider aim to provide one stop solution and helpful service to our valued customer. We provided service for both hardware and software of Apple products included : MacBook Pro, Mac Mini, iMac, Mac Pro, iPad, iPhone, iPod, Apple TV, Apple LED Display and Apple Accessories.

Guide to Make Appointment Reservations

Step 1

Click here for appointment reservations.

Step 2

Select your preferred services

Step 3

Sign-in with Apple ID

Step 4

Key in your preferred location

Get your iPhone, iPad, or iPod touch ready for service

To protect your information and save time, follow these steps before you get service for your device.

Before you bring in your device

Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. If your device won't turn on or respond, finish as many steps as possible:

  1. Back up your iOS device.
  2. Have your Apple ID password ready. For some repairs, you'll need your Apple ID password to erase your device and turn off Find My iPhone.

For more details, please click here.

Apple Premium Service Provider
SNS Network (M) Sdn Bhd
No 61 Jalan Sultan Nazrin Shah
30250 Ipoh Perak

Operating Hours
Mon - Fri : 9AM - 6PM
Sat : 9AM - 5PM
SNS HQ: 1-700-819-616


Scan for location

Apple Toll Free Help Line: 1800-80-3638

Apple Authorised Service Provider
B-07-01, Block B, 3 Two Square
Jalan 19/1, 46300 Petaling Jaya
Selangor Darul Ehsan

Operating Hours
Mon - Fri : 9AM - 6PM
Sat : 9AM - 1PM
PJ : +6011-1006-1188